Shipping policy
Thank you for visiting The South East Emporium! We are excited to bring all the vintage treasures to your doorstep. Please read our shipping policy carefully to ensure a smooth shopping experience.
Processing Time
- All orders are processed within 2-5 business days.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods
- We offer a variety of shipping options, including standard and eexpress shipping.
- Shipping costs are calculated at checkout based on your location and the weight of your order.
- If you have a preferred courier, please contact before buying.
Domestic Shipping
- We ship to all addresses within The UK, EU, Oceania and North and South America. Please email us if you have any queries about shipping to your country.
- Typical delivery times are:
- Standard Shipping: 5-10 business days
- Expedited Shipping: 2-4 business days
International Shipping
- We are happy to ship internationally!
- International shipping rates are calculated at checkout.
- Delivery times may vary depending on the destination, typically ranging from 7-21 business days.
Packaging
- We take great care in packaging our vintage items to ensure they arrive safely.
- All items are packed using repurposed or eco-friendly materials whenever possible.
Shipping Insurance
- For high-value items, we recommend purchasing shipping insurance at checkout to protect against loss or damage during transit.
Delivery Issues
- If your package is lost or damaged during shipping, please contact us within 14 days of the expected delivery date. We will work with you to resolve the issue.
Returns and Exchanges
- Please refer to our Returns Policy for information on returns and exchanges.
Contact Us
- If you have any questions about shipping, feel free to reach out to us at hello@thesoutheastemporium.co.uk
Thank you for supporting our vintage shop! We hope you enjoy your unique finds!